Book your hotel directly with Flow The Collection

Smarter, safer and more personal – from the first click to check-out.

We understand that you don't want any hassle. You want to be sure you're in good hands: the best price, secure payment, friendly service and instant confirmation.

10 reasons to book directly with Flow The Collection

1. Safer than via a third party

Booking directly means fewer links in the chain, less risk. You share your details only with us, through our secure systems. No unclear conditions or hidden costs – one trusted source: Flow the Collection.

2. Always the best price (or equal)

Our direct prices are always lower than or equal to booking sites. Think you see something cheaper online? Get in touch via info@by-flow.com or +31 085 0640590. We'll match it and gladly add an extra benefit on top (e.g. an upgrade subject to availability, late check-out or a little treat). That way you never pay too much.

3. Transparent conditions

Clear cancellation and modification terms, no surprises on arrival, no hidden surcharges. What you see is what you get.

4. Personal service that takes its time

Call or email our friendly reservations staff. We listen, think along and take the time for all your questions – from room preference to parking tips and information about the area.

5. Instant confirmation & real-time availability

Who knows our availability better than we do? You receive immediate confirmation, with no waiting times or "on request".

6. A special request? We'll take care of it.

From rooms next to each other to a cot, dietary wishes, a bouquet of flowers, romantic decoration or an early check-in: we'll see what's possible and are happy to make it happen.

7. Exclusive offers and packages

Through our own channels you'll find packages, add-ons and special deals that you won't see on third-party sites.

8. Extras for returning guests

Book directly more often and we get to know your preferences. That way we can personalise even better and pleasantly surprise you now and then.

9. Faster help with changes

Plans changed? Because you book directly with us, we can act quickly and proactively think along towards solutions.

10. Book easily via our official website

At www.by-flow.com you book rooms and packages in one overview. Choose your stay, select your rate, add any extras and confirm securely – done within a few minutes.

Our Best Price Promise (with a little extra)

Found a lower price elsewhere for the same hotel, the same room, dates and conditions? Then we'll match the price and – as a thank you – add a little extra (e.g. an upgrade subject to availability, late check-out or a welcome treat). Let us know via info@by-flow.com or +31 085 0640590.

How to book directly in 3 easy steps

Choose your hotel & dates.
Select your room or package and any extras.
Confirm securely – you receive your reservation number right away.

Prefer to book in person?

Feel free to call or email us. Our reservations staff are happy to help you personally. Email: info@by-flow.com | Phone: +31 085 0640590.

Frequently asked questions

Is booking directly really cheaper?

Yes. Our direct rates are always lower than or equal to those of third parties. See a lower price elsewhere? We'll match it and add a benefit.

Is paying via your website safe?

Absolutely. We use encrypted, secure payment environments. Your details are in trusted hands with us.

Will I get a confirmation right away?

Yes, immediately – including a reservation number and the details of your stay.

Can I still change or cancel my booking?

Before you confirm the booking, you'll see by which deadline you can change or cancel. We're happy to think along if something changes.

What if I have a special request?

Let us know. From room location to diet and surprises in the room: we're happy to arrange it (subject to availability).

Can I also book by phone or email?

Absolutely. Our reservations staff will help you in a friendly and fast way with personal advice via info@by-flow.com or +31 085 0640590.

Do you also handle business or group reservations?

Yes. For business, meeting & event or group bookings we're happy to make a tailored proposal. Get in touch with us by phone on +31 085 0640590 or by email.